Purple Chinon Embroidery Work Gown

1. 7-Day Return & Exchange Policy: Customers can return or exchange products within 7 days of delivery, provided items are unused, unwashed, and in original packaging. Cash refunds are given for damaged or defective items.
2. Damaged, Defective, or Wrong Items: If a product is damaged or incorrect, customers should email or WhatsApp photos and details within 7 days. We will offer a replacement or a full refund for such cases.
3. Customer-Preferred Returns: We will arrange Pickup Schedule as per your convenience (or courier charges reimbursed up to ₹100 if pickup isn't available).
4. Non-Returnable Items: Sale items, stitched products, and custom-made designer pieces are strictly non-refundable and non-exchangeable. No Return and Exchange for International Orders.
5. Full Details about Return & Exchange Policy

1. Free Delivery: All over India we are Providing Free Shipping.
2. COD: We are giving Cash on delivery because customers are love it
3. Fast Dispatch: Most orders are shipped within 24 hours, excluding weekends and public holidays, with express shipping as a standard practice.
4. 7 days Delivery : We ships across India using trusted couriers like Delhivery a maximum delivery time of 7 days for India orders.
5. Safe Packaging : All Orders are Safely dispatched and shipped from our Factory.
6. Full Details about Shipping Policy

👗 PRODUCT & ORDERING

1: What products do you offer?
• Premium ethnic wear for women — Anarkalis, sarees, lehengas, gowns & designer kurtis.
2: How do I place an order?
• Browse, select your size, add to cart, and checkout securely.
3: Will the product color match the photos?
• Slight variations may occur due to screen and lighting differences.

💳 PAYMENTS & SECURITY

1: What payment modes are accepted?
• UPI, cards, net banking & wallets.
2: Is my data secure?
• Yes, SSL encryption and secure payment gateways are used.
3: Do you offer Cash on Delivery (COD)?
• Yes, COD is available.

📞 CUSTOMER SUPPORT

1: How to contact support?
• Email: support@festivalsuits.com | (Mon–Sat, 10 AM – 6 PM)
2: Can I cancel my order?
• Yes, within 24 hours before shipping.
3: Where are you located?
• Rajhans Fabrizo Textile Market, Magob, Surat, Gujarat – 395010